RESTOCK
SCHEDULE & FAQ
HOW RESTOCKS WORK
Scarf restocks happen on Friday (typically twice a month) and go live on the Tiktok at 8:30 PM EST. Each drop features a carefully curated selection of scarves. These items
tend to sell quickly, so be sure to subscribe to emails for a reminder.
Upcoming Restock Dates:
Friday, [month][date] at 8:30 EST
Mixed Collection:
Over 50 Scarves in Most Sizes and Materials
GET A REMINDER JUST BEFORE NEW SCARVES GO LIVE, SO YOU’LL NEVER MISS A DROP!
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SO MANY SCARVES,
SO LITTLE TIME
Scarves tend to sell out quickly— a preloaded checkout is key to securing your favorite.
Need help?
Frequently Asked Questions
AUTHENTICITY
Which designers do you sell?
Scarfado Luxe focuses on handpicked luxury scarves with a strong emphasis on iconic brands such as Hermès, Ferragamo, Gucci, Dior, Chanel and other collectible designer
pieces.
Can you guarantee that each scarf is authentic?
At Scarfado Luxe, every scarf is 100% authentic. Each piece is handpicked, carefully inspected, and verified through a detailed authentication process, including:
- Fabric and silk quality inspection
- Hand-rolled hem evaluation
- Print accuracy and colour consistency
- Artist signatures and copyright marks
- Brand-specific identifiers
- Condition grading and quality check
We only sell pieces that meet genuine luxury standards. No replicas, no inspired pieces, no compromises ever.
RESTOCKS
How do they work?
Most of our scarves are one-of-a-kind vintage pieces, so restocks are not guaranteed. Once a design is sold, it is usually gone. However, we continuously source new luxury
scarves from trusted suppliers, so fresh collections will be available from time to time. These items tend to sell quickly, so be sure to set a reminder. For more information
and a restock calendar, visit the restocks page.
SHIPPING & DELIVERY
Is my order insured?
Yes. Every Scarfado Luxe order is shipped with insured and traceable delivery, giving you peace of mind from the moment it leaves us until it arrives safely at your door.
Once your order is in the carrier’s possession, we are not responsible for:
- Lost, stolen, or misdelivered packages
- Delivery delays caused by the carrier
- Packages returned due to incorrect or incomplete addresses provided at checkout
However, if you experience any of these issues, please contact us first at scarfadoluxe@gmail.com or you may contact our Customer Service WhatsApp Number
+601135570668 so we can assist you in resolving the matter.
We will work directly with the carrier to file a claim, and any refund or replacement is contingent on the carrier’s resolution. Failure to provide requested information (such
as proof of loss or damage) may result in the inability to recover a refund.
Where do you ship?
We currently ship within Malaysia, including Sabah and Sarawak. International shipping can also be arranged upon request.
International customers are responsible for any applicable customs fees, duties, or import taxes imposed by their country. Delays due to customs processing are beyond
our control. If an international package is refused or undeliverable, the customer is responsible for any return shipping costs.
How can I track my order?
Once you order has been dispatched, you will receive an email with your item’s tracking number.
How long will it take my order to ship?
We make every effort to fulfill orders as quickly as possible, typically within 1-3 business days. To follow your shipment, please use the tracking number provided with your
order.
I’ve entered the incorrect shipping address, how do I change it?
If your order hasn’t shipped and you haven’t received a tracking number, please email scarfadoluxe@gmail.com as soon as possible.
RETURNS
Are returns accepted?
I cannot accept returns; all sales are final at the time of sale. If you have questions about an item before purchasing, please feel free to email scarfadoluxe@gmail.com or
DM me on WhatsApp and I will be more than happy to send any additional information or photos you need.
CONSIGNASCRAF
Can you help me sell my scarf?
At the moment, we do not offer consignment or selling assistance for customer-owned scarves. Scarfado Luxe only sells pieces that are personally sourced and curated.
THE TREASURES THAT SLIPPED AWAY
Gift Wrap
Customized gift wrapping with every order
Personalized Support
When you contact me, you're talking to me
Secure Payments
Accepting all major forms of payment